Returning By MailĬlick here to start your return using the order number. Please allow 10 to 14 days for processing your return. Neiman Marcus reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.We are happy to honor requests for adjustment if your merchandise was purchased at regular price and then reduced within 10 days of purchase.Altered apparel, special orders, cloth face mask coverings, perishable or personalized/monogrammed items, and items identified as "final sale" cannot be returned.Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging (if applicable).Returns are accepted within 30 days of receipt. Refunds will be credited to the original form of payment. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a full refund or exchange. Because your trust is important to us, we want you to be completely happy with every purchase. At Neiman Marcus, we respect and value every customer.
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